University Auto Care

4/15/2011

Please leave us feedback on your visit to our shop.

Charles Helms

5/25/2011 01:27:45 pm

Thank you so much for working on my car! You not only gave me great service but I was also pleased to hear that when my wife went to pick the car up, the bill was much lower then expected. Thanks for the great service! We will certainly be back!

Alana McRae

6/28/2011 12:49:16 pm

I just wanted to say thank you so much for the assistance you provided in working on my suv. That was the fastest service that I have received anywhere. Even though my main problem was discovered after you fixed what we thought was the main problem I am still greatly thankful that you all were available in my time of need. I will definitely be back for any future service if I'm in the area and am going to recommend your shop to all of my associates. Again, thanks for the great service!

C.J. Horne

7/29/2011 11:57:38 pm

Thank you for the fast and efficient service replacing my headlight bulbs and inspecting my truck. I will be back with all my automotive needs.

Sheri Kastler

9/14/2011 11:27:20 am

Really pleased with the service from Mike and Jill. They are efficient and the prices are fair. Love that they remember me and my car...makes it very personable. I would highly recommend them!!!!..Thank you so much!!!!

Lisa Perry

11/11/2011 07:55:31 am

You have GOOD, HONESTY, DEPENDABLE work.
Everytime I go to your shop I don't have to worry
about getting ripped off. The staff is great. You also have saved me money, because if I had gone somewhere else it would of cost me more. Keep up the great work. I tell all my friends and family everyone to go to University Auto!

Jarrod

2/6/2012 07:45:25 am

Great service and friendly support. Wouldn't go anywhere else unless Mike suggested. University is not out to "get you" like many other chain auto businesses are. I would much rather deal with Mike and his crew before the big dealers. I always refer these folks.

Leslie Tustin and Ernie Giangrande

6/1/2012 02:10:36 am

We have been customers of Mike and Jill for many years and have always been pleased, not only with the automotive service and Mike's expertise, but also their friendly approach to customers (including Jill's willingness to give us rides when needed!), their honesty and reasonable prices. We wouldn't think of going anywhere else.

dan nelson

2/19/2013 03:33:21 pm

i have been very happy with the service and prompt attention .i do not come in a lot and it is usually without much notice . mike always get my work truck back the same day or in a timely fashion . i live in mint hill but it worth the trip . thank you mike and staff dan

Miriam Williams

10/1/2013 11:00:49 pm

Thank you for finding and fixing problem with locking system on my
P T Cruiser. I always get great service each time I visit your shop. It is a good place for any woman to go that has to make her own decisions.

Becca Jones

3/13/2015 07:10:44 am

University Auto assisted me quickly with an emergency situation that was caused by another auto repair center. Now it is the only place I go! Mike is always fair and gives it to you straight. I can appreciate that as a female since I have experienced the other end! And of course I can't forget the rides back to campus when needed. Truly great people to trust with something as important as your car. Thanks Mike and Jill!

Terry Weichelt

9/16/2015 09:50:32 am

Always great service. My oil change this morning was done super fast. Appreciate you.

Richard Mills

10/16/2015 09:19:14 pm

I will keep on asking you to do service work on my vehicles because of situations like today. You worked me in and relieved me thinking of having to take my vehicle elsewhere, not to mention helping me out. Mike, you and Jill have helped us many, many times. We hope you will continue to do so. I trust you and value your opinion. Your service has always been top notch and as previously stated, I will not stray as long as you are around. Thanks again!

larry prouty

9/12/2017 10:52:29 am

Just a big thank you for the excellent service that we received when our motorhome lost its brakes during our vacation.Your entire staff was very polite and helpful with any questions we had. Also thank you for allowing us to hook our camper up while we had to spend the night in your parking lot.

John Brattain

10/15/2018 04:28:32 pm

Yes, I learned about Mike when I bought a used motorhome in 2013. I couldn't find anyone to work on it. Someone told me I should see Mike. They thought he would work on mine because he owned a motorhome himself. He and Eric helped me more than you could imagine, fixing up that project. Now I have a little newer, larger one and they've put it in shape so that I wouldn't hesitate to take it anywhere.

John Brattain

10/15/2018 04:15:32 pm

I've been taking my truck, cars, and motorhome to University Auto for five years. Mike, Jill, Eric and the rest of the staff always do a great job for me. I trust Mike to do the right thing and just tell him to do whatever needs to be done as if it were his own vehicle. I know I will get quality parts and quality work for a fair price.

donna graham

7/19/2020 08:40:41 am

It is hard to find an honest technician with outstanding customer service, but you are just that. My parents are 80 and before you never knew where to go for their automotive issues. You have always treated them with the upmost respect, honest repairs and have made them feel welcome. I can't thank you enough. We worry about our parents being "taken' because they do not know any better, I never have to worry about that with ya'll. You are a blessing and a gift for above!

University Auto Care

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